Shingo Model

The Shingo Guiding Principles are the basis for building a sustainable culture of organizational excellence. In the Guiding Principles diamond, the principles are divided into three dimensions: Cultural Enablers, Continuous Improvement, and Enterprise Alignment.

Tools

Systems

Results

Culture

Shingo Guiding Principles

Respect Every Individual

Lead with Humility

Seek Perfection

Embrace Scientific Thinking

Focus on Process

Assure Quality at the Source

Improve Flow & Pull

Think Systemically

Create Constancy of Purpose

Create Value for the Customer

The Shingo Model Booklet